As the world slowly turns to plan what life looks like post-pandemic, as should your assessment of your organization’s learning needs. Here are seven steps to consider as you map out what your post-pandemic learning needs may be.
Assess Your Audience
Consider if your team is: Frustrated and anxious? Overworked and exhausted? Eager and excited? Perhaps they are stressed or distracted from the pandemic? Training programs should meet your team where they are, not where you want them to be.
Assess Their Work Environment
Think through where and how your team is working. Are they new to working from home or in the office less than they used to be? How comfortable are they in using technology, including web-based tools and mobile devices?
Determine What is Needed Now
What are your short-term priorities? Find out what your team needs to know to be successful now that business priorities or policies may have changed. Then, think through the fastest and most effective way to communicate this.
Look Back
What were your learning goals and projects before the pandemic? Many training needs likely still exist, but their priority may need to shift.
Explore Engagement Opportunities
The post-pandemic world is new for everyone. Learning experiences that may have resonated with your audience previously, may not anymore. Consider using fresh training approaches, such as animated video, virtual scenarios, or infographics, or alternate delivery methods, like mobile, to create memorable learning experiences.
Analyze Budgets and Timelines
Funding for training programs may be tight or be pushed into the next fiscal year. Timelines for critical training programs may be urgent, while others are taking a back-seat. Understand the constraints to work within.
Implement Your New Learning Plan
Whether training is to address a knowledge gap or application gap, use of unique instructional techniques, innovative visual design, and use of modern technology will help guide team members to the desired action or behavior change. Kickoff your next training project and adjust your learning plan as business, and team member, needs evolve.
Navigation Guidance
Consider connecting with an experienced learning consultant who can serve as a trusted learning advisor. They will be able to guide you through mapping out your learning needs and discuss how to ensure your training programs drive business impact.
